Rental FAQ

What are the pick up times?

Pick-ups are like in a hotel:

Monday to Sunday - After 3pm

If you would like to get on the road earlier and pick up in the morning, there will be an additional add on of $44.

What is the security deposit?

The security deposit is $1,000.
This deposit is held to cover incidental charges not covered by the car insurance policy. For example cleaning fees, late fees, damage to the campervan equipment, and so on.

If the amount of the deposit is not sufficient to cover damages or any incurring fees the renter agrees to pay the difference between the amount of the deposit and the total amount of any damages/fees.

The security deposit will be refunded at the time of drop off, as long as the campervan is returned on time, clean and with all equipment returned in undamaged condition.
The refund may take up to 10 business days to be credited back to the credit card.
 

Do I need an International Driver’s License?

All international renters are required to have a valid driver's license from their home country.
If the driver’s license is not in English then an international driver’s license is also required. International tourists must also present their passport at time of vehicle pick up.

Is there an age limit to rent the campervan?

  • Drivers must be 25 years of age or over.

  • Only drivers listed on the contract are allowed to drive.

  • A valid full motor vehicle driver’s license is required. Learner’s or probationary driving licences are not accepted. 

  • The driver’s license must have been held for at least one year and be valid for the whole length of the rental.

  • All drivers and their licenses must be present at the time of the vehicle pickup.

Is there a charge for additional drivers?

The rental cost includes two drivers. There is no additional charge for the second driver.
Drivers must be 25 years of age or over.
Only drivers listed on the contract are allowed to drive.

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2018 Backpacker's Loft Campervans